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Privacy Policy

Last updated: December 2024

FloraAuthority ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us. This may include your name, email address, phone number, address, and service preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (206) 555-7832.

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Terms of Service

Last updated: December 2024

These Terms of Service ("Terms") govern your use of FloraAuthority's website and services. By accessing or using our services, you agree to be bound by these Terms.

Services

FloraAuthority provides professional botanical services including garden design, plant care, maintenance, and consultation services. All services are subject to availability and scheduling.

Payment Terms

Payment is due as specified in your service agreement. We accept various payment methods and may require deposits for larger projects. Late payments may incur additional fees.

Cancellation Policy

Service appointments may be cancelled or rescheduled with at least 24 hours notice. Cancellations with less notice may incur charges.

Liability

While we take great care in our work, we cannot guarantee plant survival due to factors beyond our control. Our liability is limited to the replacement cost of plants or re-performance of services.

Intellectual Property

All content on our website and in our materials is protected by copyright and other intellectual property laws. You may not use our content without permission.

Modifications

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website.

Contact Information

For questions about these Terms, contact us at [email protected] or +1 (206) 555-7832.

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DMCA Policy

Digital Millennium Copyright Act Policy

FloraAuthority respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the owner

Designated Agent

DMCA notices should be sent to:

FloraAuthority DMCA Agent
1247 Pine Street
Seattle, WA 98101
Email: [email protected]
Phone: +1 (206) 555-7832

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information.

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GDPR Compliance

General Data Protection Regulation Compliance

FloraAuthority is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (206) 555-7832
Address: 1247 Pine Street, Seattle, WA 98101

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Cookie Policy

Last updated: December 2024

This Cookie Policy explains how FloraAuthority uses cookies and similar technologies when you visit our website.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve our website performance.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may be set by us or third-party providers.

Managing Cookies

You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us at [email protected] or +1 (206) 555-7832.